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POSB or UOB?
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Laulan
Master |
01-Aug-2009 13:59
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Living in the modern world give you plenty of lessons on trust. Never take the honesty of an organization or their staff for granted. I lost alot of money in financial institutions until it was too late to realize that. Don't ask me why you can't take back? The simple answer is the book keeping in financial org is also correct and yours is mostly wrong. | |
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zzzzzzz
Member |
01-Aug-2009 11:34
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There are other banks, like citybank and maybank, you may want to consider. | |
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nickyng
Supreme |
31-Jul-2009 14:12
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gee...think i better switch main bank acct out of UOB...scary siah the way their administrator officer or service manager conduct their operation work !! total disregard for client's safeguarding ! :D in my opinion OCBC and POSB are more responsible now... wat u guys think? |
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Alligator
Veteran |
31-Jul-2009 13:27
Yells: "learning from past " |
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not too long ago, my DBS bank stuff called me , told me to confirm a transaction from UK, i said i did not buy any thing from UK. He suggested i should cancel the credit card and they shall re-issue new one. Asked him more details, it seemed some other customers got such fake transactions also, might be due to syndicate trying to break into credit facilty. I took his advice to cancel and got new credit card. He also told me if credit card company send statement on that fake transaction, please reject it. I am happy about his service. lesson learnt from other experience: always have a small, hard copy record of important number such as bank ATM, credit card, SIM card/ phone number etc and their customer service numbers. In case of any loss, immediately report. This is useful especially when we travel, this small notes come handy for reporting.. Once reported, at least you can stop any possible loss on misuse, withdrawal etc. |
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erictkw
Veteran |
31-Jul-2009 12:59
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Sell UOB and buy DBS. Not based on TA or FA but SA...... service analysis. 
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nickyng
Supreme |
31-Jul-2009 12:09
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ACCORDING to yesterday's report, 'Credit card stolen? Mind the pitfalls', credit card consumers are penalised for laxity, but by implication, banks are not. While my experience is with stolen ATM cards, it is relevant to the question of bank laxity which leaves the customer unprotected. Why should this be so? My experience also showed the different responses by two banks: POSB at Keypoint and United Overseas Bank (UOB) at Textile Centre. In May, I lost my wallet containing my identity card, credit and ATM cards, but I did not realise I had lost it until a POSB officer from the branch at Keypoint called to verify my account. POSB was alerted when the thief impersonated me and tried to replace the ATM cards.
I asked the UOB staff how the bank could have issued a new ATM card to a person who had used my stolen IC and forged my signature. I was told that the branch manager approved the replacement and that the bank did not have my recent contact telephone number to verify. I had not changed my telephone number for years. The irony was that when I decided to close my bank account, the same teller who had issued the card to the impersonator requested that I sign at least half a dozen times for verification in order to close the account. Naturally, the hypothetical 'what ifs' flooded my mind when I recall the procedures I went through at UOB. What if I had deposited my life savings and the thief had successfully activated my account with the replacement card provided by the bank? Dinah Omar (Ms) This article was first published in The Straits Times. |
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